Shipping policy

SHIPPING POLICY

Last updated: August 2026

Thank you for shopping with SomaGlow. We want to make sure your order reaches you safely and on time.

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Times Once dispatched, delivery typically takes 7-15 business days depending on your location. Please allow up to 21 business days during peak periods.

 

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery every step of the way.

Customs & Import Duties SomaGlow ships internationally. Your order may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in your order total.

Delays Occasionally, shipping may be delayed due to customs processing, weather, or other factors outside our control. We appreciate your patience and are always here to help — contact us at any time if you have concerns about your order.